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Privacy Policy

At Wholistic MD, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, join our programs, opt in to our email list, or interact with our content.

By using our website and services, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

When you interact with Wholistic MD, we may collect the following types of personal information:

Voluntarily Provided Information

• Name, email address, and phone number (when you sign up for programs, contact us, or opt in to free resources)

• Billing and payment information (for course and membership purchases)

• Health-related concerns or goals (when voluntarily shared in intake forms, quizzes, or coaching sessions)

Automatically Collected Information

• IP address, browser type, operating system

• Pages visited, time spent, and site activity (via cookies and analytics tools)

We may also collect information through third-party tools like:

• Google Analytics

• Facebook Pixel

• Email marketing platforms (e.g., ConvertKit, Mailchimp, or Go High Level)

2. How We Use Your Information

We use your information to:

• Deliver our services and communicate with you

• Process payments and manage your account

• Send relevant updates, promotions, and educational content

• Improve our website performance and user experience

• Personalize your journey within our programs and membership

You may unsubscribe from our emails at any time by clicking the "unsubscribe" link at the bottom of any message.

3. How We Protect Your Information

We use reasonable and appropriate administrative, technical, and physical safeguards to protect your personal data. However, no online platform can guarantee complete security, and you acknowledge that you are providing information at your own risk.

We do not sell, rent, or share your personal information with third parties for marketing purposes without your consent.

4. Third-Party Services

We use trusted third-party services for:

• Payment processing (Stripe, PayPal)

• Email communication (Go High Level)

• Analytics (Google Analytics)

• Course hosting or client communication (Practice Better)

These providers have their own privacy policies and are responsible for maintaining the confidentiality and security of your data within their systems.

5. Cookies & Tracking Technologies

We use cookies and similar tracking tools to:

• Understand how users interact with our website

• Save user preferences for future visits

• Serve retargeting or interest-based ads on platforms like Facebook or Google

You can disable cookies in your browser settings, but doing so may affect your ability to use some features on our site.

6. Children’s Privacy

Our services are intended for individuals 18 years or older. We do not knowingly collect or store personal information from children under the age of 13.

7. GDPR Rights (EU Residents)

If you are a resident of the European Union, you have the right to:

• Access your personal data

• Correct or delete your data

• Withdraw consent at any time

• Lodge a complaint with a supervisory authority

To exercise your rights, contact us at [email protected].

8. California Privacy Rights (CCPA)

If you are a California resident, you may request:

• A list of what personal information we’ve collected

• Deletion of your personal information (with some exceptions)

• Information about how we share your data

To make a CCPA request, please email [email protected].

9. Data Retention

We retain your personal data only as long as necessary to provide our services, comply with legal obligations, and maintain business records.

10. Your Consent & Updates to This Policy

By using our site and providing your information, you consent to this Privacy Policy. We reserve the right to update or modify this policy at any time. The updated version will be posted with a new effective date.